Since September 2021 I have been working a full-time job as a Product designer at Amdocs XDC (Experience Design Center). During the last 2 years, I was part of design teams in a variety of projects from the worlds of Product, delivery, services, and demos.
XDC is the Experience design studio of Amdocs and the department responsible within the company for experience Solutions for a vast majority of the company projects.
During the last 2 years, I took part in several projects with big value for the company:
1. Organizational portals:
As part of Amdocs 2021 "Make It Amazing" campaign the whole internal systems of the organization required an uplift. In that project, I was part of a small team that created concept and UX/UI-designed flows for a new org. internal system used by hundreds of users.
2. Product Uplift In addition to the new system created, part of the "Make it Amazing" campaign was making UI transformation for the old org. systems. I made the rebrand for 3 of them.
3. Product Design: Amdocs specialize in tech solution for the Telco market and work with the biggest clients in the Market (Claro, AT&T, Vodafone, T-Mobile, Verizon etc...).
In this project, I was part of a team of 6 designers who worked on a complex product for the telco market with high value to the company on a tight schedule. My part in the project was creating UI/UX flows using a developing (ongoing built) DS, and daily working with developers, solution & product teams. The Project was a great success and got a lot of recognition across the organization.
4. Concept Product: Working with Amdocs' internal client in order to create a concept for a new product aiming to increase efficiency within processes inside the organization. In this project, I worked in a small group with Design lead, UX designer, and PM.
5. Delivery Client Project: In this project, I was responsible for Benchmark research and I was part of a design team that created from scratch a digital portal for Arsenal FC (see dedicated Project page).
6. Demos: As part of pre-sale processes, I used to work with the "Innovation lab" and sales teams in order to customize existing products and show new concepts for a particular sale process. During such projects, I designed and customized dashboards, story flows, and Business presentations.
7. Professional Guilds: As part of the day-to-day routine at XDC I was part of the social-media team (2022) and Gen AI research team (2023) and led with the guild members a Gen. AI Hackathon within our department aiming to find creative solutions for the company by using Gen. AI technologies in new products.
